{"id":125,"date":"2023-03-13T10:29:19","date_gmt":"2023-03-13T09:29:19","guid":{"rendered":"https:\/\/sammler.uxtivity.com\/?page_id=125"},"modified":"2023-04-20T13:46:00","modified_gmt":"2023-04-20T11:46:00","slug":"zwroty","status":"publish","type":"page","link":"https:\/\/sammler.com.pl\/ro\/returneaza\/","title":{"rendered":"Retu\u00adruri \u0219i recla\u00adma\u021bii"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Retragerea din contract<\/strong><\/h2>\n\n\n\n<p>Dac\u0103<\/p>\n\n\n\n<p>A) sun\u00adte\u021bi un con\u00adsuma\u00adtor<\/p>\n\n\n\n<p>sau<\/p>\n\n\n\n<p>(B) sun\u00adte\u021bi o per\u00adsoan\u0103 fiz\u00adic\u0103, iar con\u00adtrac\u00adtul pe care l\u2011a\u021bi \u00eencheiat cu noi \u00eencep\u00e2nd cu 1 ian\u00aduar\u00adie 2021 este direct legat de afac\u00aderea dum\u00adneav\u00adoas\u00adtr\u0103, dar nu are un car\u00adac\u00adter pro\u00adfe\u00adsion\u00adal pen\u00adtru dum\u00adneav\u00adoas\u00adtr\u0103<\/p>\n\n\n\n<p>- ca reg\u00adul\u0103 gen\u00ader\u00adal\u0103, ave\u021bi drep\u00adtul la&nbsp;<strong>drep\u00adtul de retragere din\u00adtr-un con\u00adtract la dis\u00adtan\u021b\u0103<\/strong>.<\/p>\n\n\n\n<p>V\u0103 pute\u021bi retrage din con\u00adtract prin trans\u00admiterea c\u0103tre noi&nbsp;<strong>declar\u00ada\u021bie de retragere<\/strong>&nbsp;de exem\u00adplu, prin e\u2011mail trim\u00adis la: <a href=\"mailto:bok@sammler.com.pl\" data-type=\"mailto\" data-id=\"mailto:bok@sammler.com.pl\">bok@sammler.com.pl<\/a><\/p>\n\n\n\n<p><strong>Retur\u00adna\u021bi-ne ime\u00addi\u00adat bunurile retur\u00adnate la urm\u0103\u00adtoarea adres\u0103: Rud\u00adni\u00adki 6F, 64\u2013330 Opaleni\u00adca&nbsp;<\/strong>, dar nu mai t\u00e2rz\u00adiu de 14 zile de la data la care v\u0103 retrage\u021bi din con\u00adtract.<\/p>\n\n\n\n<p>V\u0103 pute\u021bi retrage din con\u00adtract \u00een ter\u00admen de&nbsp;<strong>14 zile<\/strong>.<\/p>\n\n\n\n<p>\u00cencepe perioa\u00adda de retragere de 14 zile:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pen\u00adtru un con\u00adtract \u00een care livr\u0103m bunurile, fiind oblig\u00ada\u021bi s\u0103 trans\u00adfer\u00ad\u0103m pro\u00adpri\u00adetatea aces\u00adto\u00adra \u2014&nbsp;<strong>de a intra \u00een pos\u00adesia bunurilor de c\u0103tre dum\u00adneav\u00adoas\u00adtr\u0103<\/strong>&nbsp;sau o ter\u021b\u0103 parte, alta dec\u00e2t trans\u00adporta\u00adtorul desem\u00adnat de dum\u00adneav\u00adoas\u00adtr\u0103 \u0219i, \u00een cazul unui con\u00adtract care implic\u0103 mai multe bunuri care urmeaz\u0103 s\u0103 fie livrate sep\u00ada\u00adrat, \u00een tran\u0219e sau \u00een p\u0103r\u021bi, de la&nbsp;<strong>intra\u021bi \u00een pos\u00adesia ultim\u00adu\u00adlui bun, lot sau bucat\u0103 de c\u0103tre dum\u00adneav\u00adoas\u00adtr\u0103<\/strong>&nbsp;sau o ter\u021b\u0103 parte, alta dec\u00e2t trans\u00adporta\u00adtorul desem\u00adnat de dum\u00adneav\u00adoas\u00adtr\u0103.<\/li>\n<\/ul>\n\n\n\n<p>Trim\u00aditerea declar\u00ada\u021biei \u00eenainte de ter\u00admenul lim\u00adit\u0103 este sufi\u00adcien\u00adt\u0103 pen\u00adtru respectarea aces\u00adtu\u00adia.<\/p>\n\n\n\n<p>Vom ram\u00adbur\u00adsa pl\u0103\u021bile efec\u00adtu\u00adate de dum\u00adneav\u00adoas\u00adtr\u0103, inclu\u00adsiv cos\u00adturile de livrare a bunurilor \u00een con\u00adfor\u00admi\u00adtate cu ter\u00admenii \u0219i condi\u021bi\u00adile, f\u0103r\u0103 \u00eent\u00e2rziere, dar nu mai t\u00e2rz\u00adiu de 14 zile de la prim\u00adirea declar\u00ada\u021biei dum\u00adneav\u00adoas\u00adtr\u0103 de retragere din con\u00adtract.<\/p>\n\n\n\n<p>Putem re\u021bine ram\u00adbur\u00adsarea pl\u0103\u021bii prim\u00adite de la dvs. p\u00e2n\u0103 c\u00e2nd prim\u00adim bunurile \u00eenapoi sau p\u00e2n\u0103 c\u00e2nd ne furniza\u00ad\u021bi dova\u00adda return\u0103rii, \u00een func\u021bie de care din\u00adtre aces\u00adte eveni\u00admente are loc primul.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Aminti\u021bi-v\u0103 c\u0103 nu ave\u021bi dreptul de retragere dintr-un contract \u00eencheiat la distan\u021b\u0103, printre altele:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00een care obiec\u00adtul spec\u00adta\u00adcolu\u00adlui este&nbsp;<strong>Bunuri nereparate, fab\u00adri\u00adcate con\u00adform speci\u00adfi\u00adca\u021bi\u00adilor dvs.<\/strong>&nbsp;sau&nbsp;<strong>pen\u00adtru a v\u0103 sat\u00adis\u00adface nevoile per\u00adson\u00adal\u00adizate<\/strong>;<\/li>\n\n\n\n<li>\u00een care obiec\u00adtul spec\u00adta\u00adcolu\u00adlui este&nbsp;<strong>m\u0103r\u00adfuri peris\u00adabile<\/strong>&nbsp;sau care au un ter\u00admen de val\u00ada\u00adbil\u00adi\u00adtate scurt;<\/li>\n\n\n\n<li>\u00een cazul \u00een care obiec\u00adtul presta\u021biei este reprezen\u00adtat de bunuri livrate \u00een ambal\u00ada\u00adje sig\u00adi\u00adlate din care&nbsp;<strong>odat\u0103 deschis, nu poate fi retur\u00adnat din motive de s\u0103n\u0103\u00adtate sau de igien\u0103<\/strong>\u00een cazul \u00een care ambal\u00ada\u00adjul a fost deschis dup\u0103 livrare;<\/li>\n\n\n\n<li>\u00een cazul \u00een care obiec\u00adtul presta\u021biei con\u00adst\u0103 \u00een bunuri care, prin natu\u00adra lor, sunt ameste\u00adcate \u00een mod insep\u00ada\u00adra\u00adbil cu alte bunuri dup\u0103 livrare;<\/li>\n\n\n\n<li>\u00een care obiec\u00adtul spec\u00adta\u00adcolu\u00adlui este&nbsp;<strong>\u00eenreg\u00adistr\u0103ri sonore sau vizuale sau pro\u00adgrame de cal\u00adcu\u00adla\u00adtor furnizate \u00een ambal\u00adaj sig\u00adi\u00adlat<\/strong>\u00een cazul \u00een care ambal\u00ada\u00adjul a fost deschis dup\u0103 livrare.<\/li>\n<\/ul>\n\n\n\n<p>Pen\u00adtru detalii privind anu\u00adlarea, v\u0103 rug\u0103m s\u0103 con\u00adsul\u00adta\u021bi Ter\u00admenii \u0219i condi\u021bi\u00adile noas\u00adtre de v\u00e2n\u00adzare.<\/p>\n\n\n\n<p><strong>Recla\u00adma\u021bii<\/strong><\/p>\n\n\n\n<p>Dac\u0103 sun\u00adte\u021bi un con\u00adsuma\u00adtor, \u00een cazul \u00een care bunurile achiz\u00adi\u021bion\u00adate de la noi nu sunt con\u00adforme cu con\u00adtrac\u00adtul, ave\u021bi drep\u00adtul de a face o recla\u00adma\u021bie cu privire la aces\u00adtea \u00een baza preved\u00ader\u00adilor privind r\u0103spun\u00adderea pen\u00adtru necon\u00adfor\u00admi\u00adtatea bunurilor cu con\u00adtrac\u00adtul, care se reg\u0103s\u00adesc \u00een Leg\u00adea privind drep\u00adturile con\u00adsuma\u00adto\u00adrilor din 30 mai 2014 (Mon\u00adi\u00adtorul Ofi\u00adcial 2014, poz\u00adi\u021bia 827, cu mod\u00adi\u00adfic\u0103rile ulte\u00adrioare).<\/p>\n\n\n\n<p>Cel mai bine este s\u0103 trim\u00adite\u021bi o pl\u00e2n\u00adgere la urm\u0103\u00adtoarea adres\u0103 de e\u2011mail:&nbsp;<a href=\"mailto:bok@sammler.com.pl\">bok@sammler.com.pl<\/a> &nbsp;sau prin po\u0219t\u0103 la Rud\u00adni\u00adki 6F, 64\u2013330 Opaleni\u00adca.<\/p>\n\n\n\n<p><strong>&nbsp;Bunurile care nu sunt con\u00adforme cu con\u00adtrac\u00adtul tre\u00adbuie trim\u00adise la adresa: Rud\u00adni\u00adki 6F, 64\u2013330 Opaleni\u00adca.<\/strong><\/p>\n\n\n\n<p>\u00cen leg\u0103\u00adtur\u0103 cu necon\u00adfor\u00admi\u00adtatea bunurilor cu con\u00adtrac\u00adtul, pute\u021bi solici\u00adta:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>schim\u00adbul de bunuri ,<\/strong><\/li>\n\n\n\n<li><strong>s\u0103 \u00eenl\u0103\u00adture lip\u00adsa de con\u00adfor\u00admi\u00adtate a bunurilor cu con\u00adtrac\u00adtul,<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u00cen cazul \u00een care cele de mai sus nu sunt posi\u00adbile \u00een con\u00adfor\u00admi\u00adtate cu arti\u00adcolul 43e din Leg\u00adea privind drep\u00adturile con\u00adsuma\u00adto\u00adrilor din 30 mai 2014 (Jur\u00adnalul Ofi\u00adcial 2014, poz\u00adi\u021bia 827, cu mod\u00adi\u00adfic\u0103rile ulte\u00adrioare), pute\u021bi face o declar\u00ada\u021bie la:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>reduc\u00adere de pre\u021b,<\/strong><\/li>\n\n\n\n<li><strong>s\u0103 se retrag\u0103 din con\u00adtract \u2014 \u00een cazul \u00een care necon\u00adfor\u00admi\u00adtatea bunurilor cu con\u00adtrac\u00adtul este sem\u00adni\u00adfica\u00adtiv\u0103.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Sun\u00adtem r\u0103spun\u00adz\u0103\u00adtori fa\u021b\u0103 de dvs. pen\u00adtru orice necon\u00adfor\u00admi\u00adtate a bunurilor cu con\u00adtrac\u00adtul, exis\u00adten\u00adt\u0103 la momen\u00adtul livr\u0103rii \u0219i descoper\u00adit\u0103 \u00een ter\u00admen de doi ani de la acel moment, cu excep\u021bia cazu\u00adlui \u00een care dura\u00adta de val\u00ada\u00adbil\u00adi\u00adtate a bunurilor este mai mare. Orice necon\u00adfor\u00admi\u00adtate a bunurilor cu con\u00adtrac\u00adtul care apare \u00eenainte de expi\u00adrarea a doi ani de la livrarea bunurilor este prezu\u00admat\u0103 a fi exi\u00ads\u00adtat la momen\u00adtul livr\u0103rii, cu excep\u021bia cazu\u00adlui \u00een care se dovede\u0219te con\u00adtrar\u00adi\u00adul sau dac\u0103 aceast\u0103 prezum\u021bie nu poate fi con\u00adcil\u00adi\u00adat\u0103 cu natu\u00adra speci\u00adfic\u0103 a bunurilor sau cu natu\u00adra necon\u00adfor\u00admit\u0103\u021bii bunurilor.<\/p>\n\n\n\n<p>Ca reg\u00adul\u0103 gen\u00ader\u00adal\u0103, pute\u021bi&nbsp;<strong>s\u0103 noti\u00adfice \u00een ter\u00admen de doi ani de la con\u00adstatarea necon\u00adfor\u00admit\u0103\u021bii bunurilor cu con\u00adtrac\u00adtul <\/strong>, dar ter\u00admenul de depunere a unei recla\u00adma\u021bii nu se poate \u00eencheia \u00eenainte de expi\u00adrarea perioad\u00adei de r\u0103spun\u00addere a v\u00e2nz\u0103\u00adtoru\u00adlui.<\/p>\n\n\n\n<p><strong>Vom lua \u00een con\u00adsid\u00ader\u00adare recla\u00adma\u021bia dum\u00adneav\u00adoas\u00adtr\u0103 (vom r\u0103spunde la aceas\u00adta) \u00een ter\u00admen de 14 zile de la data la care am prim\u00adit recla\u00adma\u021bia dum\u00adneav\u00adoas\u00adtr\u0103.<\/strong><\/p>\n\n\n\n<p><strong>Ne rez\u00aderv\u0103m drep\u00adtul de a refuza recla\u00adma\u021bi\u00adile privind pro\u00adduse\u00adle expi\u00adrate care nu erau expi\u00adrate \u00een momen\u00adtul achiz\u00adi\u021bion\u0103rii \u00een mag\u00ada\u00adzin.<\/strong><\/p>\n\n\n\n<p>Pen\u00adtru mai multe infor\u00adma\u021bii despre recla\u00adma\u021bii, v\u0103 rug\u0103m s\u0103 con\u00adsul\u00adta\u021bi Ter\u00admenii \u0219i condi\u021bi\u00adile de v\u00e2n\u00adzare.<br><br><\/p><p><strong>Anex\u0103: For\u00admu\u00adlar de retragere<\/strong><br><br>Mai jos este prezen\u00adtat un mod\u00adel de for\u00admu\u00adlar de retragere, pe care con\u00adsuma\u00adtorul sau com\u00ader\u00adciantul priv\u00adi\u00adle\u00adgiat \u00eel poate folosi sau nu:<\/p><p><a href=\"https:\/\/sammler.com.pl\/wp-content\/uploads\/2023\/03\/WZOR-FORMULARZA-ODSTAPIENIA-OD-UMOWY.docx\">Desc\u0103r\u00adca\u021bi for\u00admu\u00adla\u00adrul<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Odst\u0105pienie od umowy Je\u015bli A) jeste\u015b konsumentem lub B) jeste\u015b osob\u0105 fizyczn\u0105, a umowa, kt\u00f3r\u0105 zawar\u0142e\u015b z nami\u202fod 1 stycznia 2021 r.\u202fjest bezpo\u015brednio zwi\u0105zana z Twoj\u0105 dzia\u0142alno\u015bci\u0105 gospodarcz\u0105, ale nie ma dla Ciebie charakteru zawodowego &#8211; co do zasady przys\u0142uguje Ci&nbsp;prawo do odst\u0105pienia od zawartej na odleg\u0142o\u015b\u0107 umowy. Od umowy mo\u017cesz odst\u0105pi\u0107, sk\u0142adaj\u0105c nam&nbsp;o\u015bwiadczenie o [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":286,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"wp_typography_post_enhancements_disabled":false,"footnotes":""},"class_list":["post-125","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sammler.com.pl\/ro\/wp-json\/wp\/v2\/pages\/125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sammler.com.pl\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sammler.com.pl\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sammler.com.pl\/ro\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/sammler.com.pl\/ro\/wp-json\/wp\/v2\/comments?post=125"}],"version-history":[{"count":0,"href":"https:\/\/sammler.com.pl\/ro\/wp-json\/wp\/v2\/pages\/125\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sammler.com.pl\/ro\/wp-json\/wp\/v2\/media\/286"}],"wp:attachment":[{"href":"https:\/\/sammler.com.pl\/ro\/wp-json\/wp\/v2\/media?parent=125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}